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Visiting a Patient

Groves Memorial Community Hospital is dedicated to ensuring that all of our patients receive safe, collaborative and quality care.

Equally important to us is ensuring that our visitors feel welcome and comfortable when arriving. You may want to learn more about the services available to you as well as general hospital information prior to visiting.

Arriving at the Hospital

As part of our Infection Prevention and Control precautions, we ask you not to visit the hospital if you are feeling unwell.

Please use the hand sanitizers upon arrival (dispensers can be found at all hospital entrances and throughout the hallways).

Accessibility

Groves Memorial Community Hospital is fully wheelchair accessible.

Please use the main entrance.

Visiting Hours

Please note that under our Visitor’s Policy, each patient is permitted a maximum of two visitors at a time.

Our visiting hours are 2:00 p.m. – 8:00 p.m. Exceptions exist in some areas, as follows:


General Visiting Hours by Area

Obstetrics

  • 2:00 p.m. - 8:00 p.m.
  • Partner may visit any time
  • Maximum of 2 visitors at a time

Palliative Care

  • 24 hour visiting
  • Unlimited visitors

Pediatrics

  • 2:00 p.m. - 8:00 p.m.
  • One parent may stay with children at all times
  • Maximum 2 visitors at a time

Gift Shop

The Groves Hospital Volunteer Association Gift Shop is located just inside the main hospital door.

 In addition to gift items, the shop offers a small selection of toiletries, reading material and puzzle books. Hours of operation are:

Monday to Friday 9:00 am to 4:00 pm

Some evening and weekend hour offered.

Spiritual Care

Spiritual care can be made available to visitors of a patient.

Please speak with a member of the patient’s health care team who will arrange this service.

Flowers and Balloons

Groves Memorial Community Hospital do not permit latex balloons in the hospital due to allergies.

However, mylar balloons are permitted (the silver, shiny balloons).

We ask you avoid bringing in flowers with a strong scent, such as lilies. Scented products can trigger allergic reactions.

Scent Free Policy

Groves Memorial Community Hospital has a scent free policy.

Please do not wear scented perfumes, or use scented soaps or lotions when planning to visit the hospital. Many patients and staff members have allergies to perfumes.

Smoking Policy

Groves Memorial Community Hospital is a smoke-free environment.

Smoking is prohibited on hospital property.

Pet Policy

Animals are not permitted in the hospital.

However, registered service animals are permitted within Groves Memorial Community Hospital.

Service animals are required to have identification upon entering the hospital, be at least one year old and must have an annual certificate (not required to be carried).

Parking

Groves Memorial Community Hospital parking is free of charge.

Please avoid using specifically marked handicap spaces unless you have a permit.

Groves Memorial Community Hospital

  • Our Location

  • 235 Union Street East, Fergus, ON N1M 1W3
  • Map
  • Phone: (519) 843-2010