The Wellington Health Care Alliance (WHCA) is comprised of three, rural, acute care hospitals: Groves Memorial Community Hospital in Fergus, and North Wellington Health Care, with hospital sites in Mount Forest (Louise Marshall Hospital) and Palmerston (Palmerston and District Hospital).
Each hospital provides a comprehensive range of surgical, inpatient and outpatient services; including 24/7 emergency and obstetrical care.
WHCA is an administrative alliance that was formed to provide a strong, consistent voice for rural health care. We value the strength we have with our health care partners across the Waterloo-Wellington region.
Patient Declaration of Values for Waterloo Wellington:
As a patient you expect your health care to include:
- Patient-centred care that understands you are a whole person; treats you with compassion and respect; and includes your family and support system in your care.
- A partnership with your care provider that shares responsibility and accountability with you; provides care and support to achieve your health goals; and considers all your health needs, connecting you to health and community services.
- Communication that allows you to be heard in a safe and caring environment; provides clear health information that you can understand; and shares open and transparent information with you and your care teams.
- Equitable care that puts your needs first regardless of your situation; eliminates barriers to receiving timely and safe services; and is free of prejudice, stigma and judgment.
- Continuous improvement in health care that provides you with access to the best quality of care; increases access to new innovative technology and treatments; and contributes to your confidence and trust in the health system.
Groves Memorial Community Hospital.
Dr. Abraham Groves (1847-1935) was a famous surgeon in Fergus, Ontario.
He was a pioneer in the use of antiseptics and sterilization, stomach surgery, and X-ray treatment for cancer. Dr. Groves was the first surgeon in Canada to perform an appendectomy; before that, people with appendicitis died.
Almost from the beginning of his practice, his ability and skill as a surgeon began to be recognized, and the demands for his professional services grew rapidly.
He opened a hospital, the Royal Alexandra, in Fergus in 1902 and included a nursing school.
Dr. Groves gave the hospital to Fergus in 1935 and it was rebuilt as the Groves Memorial Community Hospital.
Our vision: Your Health Matters
Our mission: Together, advancing exceptional care and wellness
Our values: We are compassionate, respectful, innovative, professional and collaborative
President and CEO
Best possible care and experience, informed by our patients
Inspired people – feeling valued, performing their best
Optimize system resources to deliver seamless care
Accountable organizations, meeting community needs, through a strong Alliance