The Wellington Health Care Alliance is comprised of three, rural, acute care hospitals: Groves Memorial Community Hospital in Fergus, and North Wellington Health Care, with hospital sites in Mount Forest (Louise Marshall Hospital) and Palmerston (Palmerston and District Hospital). Each hospital provides a comprehensive range of surgical, inpatient and outpatient services; including 24/7 emergency and obstetrical care. WHCA is an administrative alliance that was formed to provide a strong, consistent voice for rural health care. We value the strength we have with our health care partners across the Waterloo-Wellington region. Our vision is: Your Health Matters. Our mission is: Together, advancing exceptional care and wellness. Our values: We are compassionate, respectful, innovative, professional and collaborative.
Patient Declaration of Values for Waterloo Wellington:
As a patient of the hospital, I believe I have the right to the best care the organization can deliver.
As a patient or client, I value that….
- I am provided with high quality care and services that focus on my whole being – mind, body and spirit.
- My family and I are treated with respect, compassion and understanding of our unique needs.
- I am an active partner in my health care and as such am given reliable and current information so I can make informed decisions.
- I can express my appreciation or concerns about my health care experience knowing my health care provider are actively listening.
Groves Memorial Community Hospital.
Dr. Abraham Groves (1847-1935) was a famous surgeon in Fergus, Ontario.
He was a pioneer in the use of antiseptics and sterilization, stomach surgery, and X-ray treatment for cancer. Dr. Groves was the first surgeon in Canada to perform an appendectomy; before that, people with appendicitis died.
Almost from the beginning of his practice, his ability and skill as a surgeon began to be recognized, and the demands for his professional services grew rapidly.
He opened a hospital, the Royal Alexandra, in Fergus in 1902 and included a nursing school.
Dr. Groves gave the hospital to Fergus in 1935 and it was rebuilt as the Groves Memorial Community Hospital.
Our vision: Your Health Matters
Our mission: Together, advancing exceptional care and wellness
Our values: We are compassionate, respectful, innovative, professional and collaborative
President and CEO
VP Patient Services/Chief Nursing Executive
Best possible care and experience, informed by our patients
Inspired people – feeling valued, performing their best
Optimize system resources to deliver seamless care
Accountable organizations, meeting community needs, through a strong Alliance