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About Us

The Wellington Health Care Alliance (WHCA) is comprised of three, rural, acute care hospitals: Groves Memorial Community Hospital in Fergus, and North Wellington Health Care, with hospital sites in Mount Forest (Louise Marshall Hospital) and Palmerston (Palmerston and District Hospital). 

Each hospital provides a comprehensive range of surgical, inpatient and outpatient services; including 24/7 emergency and obstetrical care.

WHCA is an administrative alliance that was formed to provide a strong, consistent voice for rural health care. We value the strength we have with our health care partners across the Waterloo-Wellington region. 

 

Patient Declaration of Values

Patient Declaration of Values for Waterloo Wellington:

As a patient you expect your health care to include:

  • Patient-centred care that understands you are a whole person; treats you with compassion and respect; and includes your family and support system in your care.
  • A partnership with your care provider that shares responsibility and accountability with you; provides care and support to achieve your health goals; and considers all your health needs, connecting you to health and community services.
  • Communication that allows you to be heard in a safe and caring environment; provides clear health information that you can understand; and shares open and transparent information with you and your care teams.
  • Equitable care that puts your needs first regardless of your situation; eliminates barriers to receiving timely and safe services; and is free of prejudice, stigma and judgment.
  • Continuous improvement in health care that provides you with access to the best quality of care; increases access to new innovative technology and treatments; and contributes to your confidence and trust in the health system.

History

Groves Memorial Community Hospital.

Dr. Abraham Groves (1847-1935) was a famous surgeon in Fergus, Ontario.

He was a pioneer in the use of antiseptics and sterilization, stomach surgery, and X-ray treatment for cancer. Dr. Groves was the first surgeon in Canada to perform an appendectomy; before that, people with appendicitis died.

Almost from the beginning of his practice, his ability and skill as a surgeon began to be recognized, and the demands for his professional services grew rapidly.

He opened a hospital, the Royal Alexandra, in Fergus in 1902 and included a nursing school.

Dr. Groves gave the hospital to Fergus in 1935 and it was rebuilt as the Groves Memorial Community Hospital.

 

Mission, Vision, Values

Our vision: Your Health Matters

 

Our mission: Together, advancing exceptional care and wellness

 

Our values:  We are compassionate, respectful, innovative, professional and collaborative

Senior Management Team

Stephen Street
President and CEO

Kelly Tsoumagas
Director of Finance and CFO
 
Dr. Doug Roach
Chief of Staff
 
 

2018-2021 Strategic Plan

Thank you to all staff, physicians and volunteers who participated in the engagement sessions to help develop the Wellington Health Care Alliance Strategic Plan 2018-2021.
We are pleased to share the attached plan with you, which has been approved by our Boards.
 
The Strategic Plan explains what we are going to focus on over the next three years in order to realize our Mission, Vision and Values:
 
Vision:                  Your Health Matters
Mission:               Together, advancing exceptional care and wellness
Values:                 We are compassionate, respectful, innovative, professional and collaborative
 
The Strategic Directions that are included in the plan will help us to focus on what is most important:
  • Best possible care and experience, informed by our patients
  • Inspired people – feeling valued, performing their best
  • Optimize system resources to deliver seamless care
  • Accountable organizations, meeting community needs, through a strong Alliance
The plan includes many of our key goals that will be reviewed each year as we make progress in the achievement of our four key strategic directions. 
 

Groves Memorial Community Hospital

  • Our Location

  • 235 Union Street East, Fergus, ON N1M 1W3
  • Map
  • Phone: (519) 843-2010

 

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